Anyone that is interested in being part of the hospitality industry but does not want to work in a hotel or chain should really think about opening a bed and breakfast. This type of lodging is usually smaller, homier, and less expensive.
As opposed to hotels, bed and breakfasts usually only have room for about ten to twenty guests. This means that it is fairly easy for an individual, couple, or family to run the establishment and still be able to make every person feel comfortable and cared for.
Those that are contemplating opening a business like this should, first and foremost, be able to get along with most people. Visitors may sometimes get frustrated or disrespectful if they do not feel like they have been treated the way they expected.
You should be able to alleviate situations like this and calm others down, while being considerate and respectful. That way, you will be able to solve the problem and, hopefully, ensure that the guest will return someday to stay once more.
Even if you are the owner, you must also remember that you are the host, meaning that it is your job to make everyone feel happy and excited to stay in the B&B. If you interact well with those that come to stay, it is possible that you will gain referrals or contacts from them.
Those that do not wish to build an entirely new establishment in which to hold guests can use their home, if it is substantial, or purchase an old property that can be renovated into one. Some of the most interesting and beautiful places to stay are those that have an involved history.
You could even inform your guests of the history of the home and the type of people that once lived there. When visitors come, they should feel welcome the minute they step in the door.
Make sure that you welcome them, thank them for coming, and have their bags placed in their room immediately. Let them know the fun and interesting things about the surrounding areas, in case they need ideas for activity, and make sure that they are aware that they can ask you or someone at the front desk for help and assistance whenever they need to.
You can even place beverages and light snacks in the room for when guests arrive; they may have traveled quite a distance to get there. You should have a collection of menus from local restaurants, as well as brochures about the types of parks and activities that are need to the bed and breakfast.
A fact sheet about the inn and the surrounding area may be helpful for visitors that are far from home. Many innkeepers decide to decorate each room in a different style; no matter what you decide, it is best to have soft and comfortable linens on the beds and extra blankets and pillows available just in case.
When it comes to food, a bed and breakfast should have plentiful amounts available. Offering a complimentary breakfast is a great idea, and will help guests feel at home.
It is best to ask those that visit what their preferred morning beverage is, and have it hot, or cold, and ready for them when they come breakfast to eat. You can even provide breakfast in bed for those that are celebrating an anniversary or special occasion.
Rooms should be stocked with items that people will need to get ready, like hair dryers, mirrors, soap, shampoo, and other important sundries. You can even leave the morning paper outside of their door each day of their stay.
Towels and linens should be changed and cleaned frequently, but make sure that you try and be as energy efficient as possible. A huge amount of water and electricity is used each year to clean textiles that are used in hotels and hospitality establishments.
One thing that any bed and breakfast owner must be sure to recognize is that some guests are very specific about their privacy. Make sure that you let them know that if they need assistance you are there for them, but realize that they may want to be left alone.
Running an inn can be a very fulfilling business and career. If you do not have much experience, you can seek advice from those that have already opened their own bed and breakfast; you can also take a change and discover how to do so through trial and error.